Frequently Asked Questions

Credit card required to guarantee reservations. Carry out the order book for someone else's credit card can be used with the permission of the cardholder to use it. Way out may be carried out urgently you deposit within the required minimum amount (not less than the cost of one night stay), any one of the most convenient ways of payment.
Booking process is completed on the page where all your booking details (name, date of arrival, city, hotel, type of the selected number, the number of days of stay, cost of living) and which is stored in your profile in My Account. In parallel, to your specified e-mail sent to an electronic voucher for a settlement, where personal data is duplicated and the number of the confirmation of the order needed for subsequent orders. Therefore, please do not delete the email if there is likely to change or cancel your reservation, otherwise you may be penalized by the hotel associated with the late cancellation or no show.
Change or cancel reservation can tab in "current booking" on My Account page. To do this you must enter the confirmation number that is listed in the electronic voucher to a settlement that was sent to you earlier by email. After a successful change or cancellation to your e-mail will confirm the abolition of (changes). Specific information about the cancellation of reservation listed on the page next to the hotel room type.
All contact details will be included in an electronic voucher to a settlement that will be sent to your email address after the booking process. not charge your credit card. Her number is required for pre-authorization, which involves blocking a certain amount of money (often equivalent to the cost overnights) to guarantee the reservation or if booking with a deposit that will be specified in line Payment in the hotel. As soon as you pay for living in any convenient way of payment - the reserved amount will be on the map is unlocked.
Services absolutely free, and pay for accommodation hotel gets. Therefore, to clarify all the nuances of payment, please contact the hotel, contact information, which you will find an electronic voucher to the settlement, sent by e-mail after you complete your reservation
Yes, it is possible. For this purpose, a special website Express Booking service, using which you will receive detailed information about available rooms in any of the hotels in the selected region of interest. To do this you need to complete the order form - and after 15 minutes the operator will contact you and offer all possible accommodation options for tonight.
No booking service provided by the site absolutely free.
On the My Account page you will be able to see, to cancel or modify the reservation. To access the My Account you must register, and if you - registered user - login by entering username and password. Further, you can change personal settings, adjust the current reservation, view order history, in accordance with the tips. penalties for cancellation / change of reservation will be charged. At the same time you have the opportunity to cancel or change an order before the arrival, in accordance with the order of revocation specified in the "Policies" at the bottom of the chosen hotel. Thus, these terms provide for a boundary term cancellation, to which no penalty is charged. In case of violation of the terms of cancellation, most hotels reserve the right to withdraw the penalty charge your credit card.
At the bottom of the page, the hotel is located a block, "Policies", which provides information about the terms and conditions of cancellation. At the same time at some numbers that are claimed to block discounts and special offers are subject to special cancellation or prepayment.
Be careful when implementing the Reservation for special offers, because they offered lower prices, but there is no possibility to change the order. So, if you decide to cancel the order of the rooms, the hotel may require payment of a fine in accordance with the cancellation policy for that hotel. In this case the penalty ranges from the cost of one night stay to the room booked for the entire period of stay.
Information about the time of arrival and departure from the hotel listed at the bottom of the hotel in the block, "Policies" and varies depending on the conditions of the hotel. If you are planning an early / late arrival - contact the hotel to confirm your booking to avoid misunderstandings.
Determine the direction of the search, you will find a list of hotels in this city. At the same time at the top are the most popular filters for the search (price, rating, star-hotel) as the upstream and downstream. Thus you can sort the hotels as proposed by ascending price (from lowest to highest), and vice versa, by simply clicking on the necessary criteria.
Determine the direction of the search, and dates of stay, you will find a list of hotels in this city. At the same time on the right page is the block "search criteria" by which you can narrow your search by simply noting the interesting services tick. You will see a list of hotels that meet the specified criteria.
Right in the hotel at you will see an interactive map that specifies the location of the hotel. Viewing will be marked by an green icon, and nearby hotels - orange. In the application for reservation and electronic voucher for settlement will be the address of the hotel location.
To clarify this issue, please review the data spelled out in the column "Conditions" in front of the selected room type to see whether breakfast in the price, but if not, whether it is possible to order breakfast and its cost. This information will also appear on the voucher for settlement will be sent to your email address. never charges to credit cards. To clarify the purpose of cancellation or if you think you have been charged incorrectly, please contact the hotel directly, contact details which you will find an electronic voucher for settlement.
"Non-refundable "and so on means that special rules apply cancellation, which may differ from the general hotel policies. Therefore, if you decide to cancel the order of the rooms, the hotel may demand payment of the fine. Please note that GoHotels. never charge a booking fee, so find out the questions the legality of payment of fines, you will have the hotel directly.
In an e-voucher for settlement will be the address of the hotel and its GPS-coordinates. Where we can lay both online and using GPS-navigator.
Ask a question

Click on the image to change it

All hotels in Ukraine